Privacy Policy for Taberu

1. Introduction

Welcome to Taberu (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our menu translation and management service at taberu.ai.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, password)
• Profile information (username, avatar)
• Menu content and translations
• Uploaded images and documents (menus in PDF, JPG, PNG, etc.)
• Payment and billing information when purchasing credits or subscriptions
• Business information for restaurants and food establishments

2.2 Automatically Collected Information

• Device information (browser type, operating system)
• Usage data (features accessed, actions taken)
• IP address and location information
• Cookie and tracking data (with your consent)
• Menu interaction metrics and QR code scan analytics
• Translation credit usage and patterns

3. How We Use Your Information

• Provide and maintain our menu translation services
• Process and manage your menu translations across 29 supported languages
• Track and manage credit usage (free tier: 50 one-time welcome credits, premium tier: 500 monthly credits, lifetime tier: 1500 monthly credits)
• Process payments for subscriptions and additional credit purchases
• Generate and manage QR codes for your digital menus
• Enable language auto-detection features for your customers
• Provide analytics on menu performance and engagement
• Improve and optimize our AI translation services
• Communicate with you about service updates and features
• Protect against fraud and unauthorized access
• Comply with legal obligations

4. AI Processing and Translation

Our service uses advanced AI technology to process and translate your menu content:

• We use Google Cloud Vision API for optical character recognition (OCR) to extract text from menu images and PDFs
• We utilize Gemini AI for specialized culinary translations that preserve context and meaning
• Translation data is processed securely and in accordance with our service agreements
• We may use anonymized translation data to improve our AI translation capabilities
• Your original menu content and the resulting translations remain your intellectual property

5. Credit System

We operate a credit-based system to manage translation services:

• Free tier: 50 one-time welcome credits for new users (subject to change)
• Premium tier: 500 translation credits per month (subscription)
• Lifetime tier: 1500 translation credits per month (one-time payment)
• Additional credits can be purchased separately and never expire
• We track credit usage for billing and service delivery purposes
• Monthly credits reset at the beginning of each billing period
• Purchased credits remain available indefinitely until used

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through our Cookie Settings. We use the following types of cookies:

• Necessary cookies: Required for basic website functionality
• Analytics cookies: Help us understand how you use our service (optional)
• Marketing cookies: Used for personalized marketing content (optional)
• Preference cookies: Remember your settings and preferences

7. Data Sharing and Disclosure

We may share your information with:

• Service providers (payment processing via Stripe, hosting via Vercel, database via Supabase)
• Third-party APIs for menu translation and processing (Google Cloud Vision API, Gemini AI)
• Legal authorities when required by law
• Business partners with your explicit consent

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure data encryption in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure storage of payment information through trusted providers
• Database encryption and secure backups
• Secure API communications with third-party services

9. User Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data and menu translations
• Withdraw consent for optional data processing
• Manage your subscription and credit purchases

10. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Menu data and translations are retained until you choose to delete them or close your account. Credit usage history is retained for accounting and service delivery purposes.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including Hong Kong where our main operations are based. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect or maintain information from children under 13 years of age.

13. QR Codes and Customer Data

When using our QR code feature:

• QR codes generated by our service link to your digital menu
• We collect anonymous usage data when customers scan QR codes to provide analytics
• Language preference data may be temporarily stored to enhance user experience
• No personal information is collected from diners unless explicitly provided
• Restaurant owners can access aggregated menu access statistics

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our service or via email. The most current version will always be available on our website.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@taberu.ai